FAQs

Everything You Need to Know

Have a question that's not answered here? Reach out via the contact page and I'll get back to you.

Teeth Whitening

Yes — cosmetic teeth whitening is a safe, non-invasive treatment when performed correctly. I use only premium, enamel-safe gels and follow strict application protocols to protect your gums and lips throughout the session.

Results vary depending on your natural tooth shade and any existing staining, but most clients see a noticeable difference of several shades lighter after a single session. We'll discuss realistic expectations during your consultation.

Most clients experience no discomfort at all. Some people with naturally sensitive teeth may notice mild sensitivity during or shortly after the treatment, but this typically fades within a few hours.

Results typically last 6–12 months depending on your diet and lifestyle habits. Avoiding staining foods and drinks (coffee, red wine, berries) in the 24–48 hours after treatment helps lock in your results.

Sensitivity doesn't automatically rule you out — we'll discuss your situation during the consultation. I use gentle formulas suited to a range of sensitivities and can adjust the treatment accordingly.

Whitening gel only works on natural tooth enamel, so it won't change the colour of veneers, crowns, or composite fillings. If you have restorations on visible teeth, we'll chat about this before your appointment.

Tooth Gems

No — tooth gems are completely non-invasive. They're bonded to the surface of your enamel using dental-grade adhesive, with no drilling or filing required. When removed correctly, they leave your tooth completely intact.

With proper care, tooth gems typically last anywhere from 6 months to over a year. Avoiding hard or crunchy foods directly on the gem and maintaining good oral hygiene will help extend their life.

Not at all — the application process is completely painless. It feels similar to having a sticker placed on your tooth. The whole process takes around 15–30 minutes.

I use genuine Swarovski crystals, premium coloured gemstones, and 18k gold-plated charms. Only high-quality materials are used — no cheap imitations.

Absolutely! We'll discuss placement options during your consultation. Popular spots include the upper canine, lateral incisor, or front tooth — but it's completely up to you.

Please don't try to remove it yourself — always see a professional. I can safely remove your gem without any damage to your enamel.

General & Booking

I'm based in Caroline Springs, Melbourne VIC. Exact address details are provided upon booking confirmation.

Head to the Contact page and fill in the enquiry form. I'll get back to you within 24 hours to confirm your appointment time.

For whitening, brush your teeth beforehand and avoid eating or drinking anything that could stain (coffee, tea, red wine) for at least an hour prior. For gems, just come with clean teeth and an open mind!

Yes! You can book a whitening + gem combo in a single appointment. It's the most popular option and saves you $20 compared to booking each service separately.

I ask for at least 24 hours notice if you need to reschedule or cancel. Late cancellations or no-shows may incur a fee. Life happens — just let me know as soon as you can.

Still have questions?

Reach out via the contact page and I'll get back to you within 24 hours.

Gem and Glow by Soph

Premium teeth whitening and tooth gem services in Melbourne. Your smile, elevated.

Melbourne, VIC, Australia

Follow Along

See the latest transformations and gem designs on Instagram.

Book a Session

© 2026 Gem and Glow by Soph. All rights reserved.

Melbourne, VIC, Australia